Director of Operational Excellence and Continuous Improvement
Gloria Hopfensperger is responsible for the area of Continuous Quality Improvement (CQI), which consists of directing efforts across the organization to create operational excellence capabilities and drive toward improved quality, reduction of waste and maximized process performance.
Gloria previously held the position of AVP, IT Project Management at The Guardian Life Insurance Company of America before joining Andesa in 2015. Since then, Gloria has seen her responsibilities increase from Manager of Project Management to her current role of Director of Operational Excellence and Continuous Improvement.
Gloria graduated from Churchman Business College with a degree in Business Administration and represented her class as Valedictorian. She also holds Project Management Professional (PMP®), Scrum Master Certified (SMC®) and Lean Six Sigma Green Belt certifications.
Gloria Hopfensperger on LinkedIn