Author Archive

It’s Really Special What Your Team Does

Posted September 7th, 2017

I am sometimes so caught up in to-do lists, budgets, project reports, deadlines, presentations, meetings and the stuff that defines the business day, that I forget the purpose–the why of what we do–how it matters. I was having lunch with a business contact and was describing Andesa’s accomplishments for the past year. As part of ... MORE

Creating Customer Service Memories

Posted August 15th, 2017

Through the years, many of Andesa Services’ innovations and system improvements were achieved because a staff member was listening to a client and was willing to figure out how we could do something we had never done before.  It amazes me how some of the best customer service I’ve experienced occurred because of the “can-do” ... MORE

New to Andesa: Dedicated Business Analysis and Quality Assurance Teams

Posted August 7th, 2017

Andesa Creates Dedicated Business Analysis and Quality Assurance Teams Implementation Services has evaluated the split of our Analyst Team into dedicated teams supporting Business Analysis and Quality Assurance.  Effective August 1, 2017, we will split the team in order to provide the highest level of attention to both business analysis and quality assurance.  The Business ... MORE

4 Essential Business Lessons: A Tribute to My College Bar

Posted July 27th, 2017

A blog post by Ron Scheese, President & CEO Two blocks off the idyllic Albright College campus sits a working-class bar in a working-class town. Unlike most college hangouts, Ronie’s is a location that blends the diversity of experienced, blue-collar, hard-working locals with a mix of young, idealistic upstarts who perceive their whole lives and the ... MORE

The Value of Persistence

Posted July 13th, 2017

Finding Long-term Success A blog post by Ron Scheese, President & CEO of Andesa Services Earlier this year I penned a blog on perseverance entitled If at First You Don’t Succeed.  I’ve had a number of reactions and conversations about the subject of persistence and perseverance as a virtue. One recent conversation was with a ... MORE

The Tree Experiment

Posted June 22nd, 2017

A blog by Ron Scheese, President & CEO of Andesa Services Andesa Services’ employees are breathing life into our company’s values. During recent focus groups, each participant took 60 seconds to draw a tree and then watched a short YouTube video entitled The Tree.  Using the theme of core values, the groups discussed both the ... MORE

Andesa Information Security Program

Posted June 6th, 2017

Thank you for visiting Andesa Services.  This link is provided through our Masters Services Agreement, your PDF download of the Andesa Information Security Program is embedded in the link below. If you should have any further questions, please feel free to reach out to us through any Contact Us sidebar. Andesa Information Security Program PDF ... MORE

My 2017 Summer Reading List

Posted June 2nd, 2017

A blog post by Ron Scheese, President and CEO of Andesa  I enjoyed the engagement with my blog readers when I released my 2016 summer reading list, so I had to take the opportunity for lightning to strike twice.  Self-described as an “Omnivorous Reader – Love the Beach” in my Twitter profile, I have had ... MORE

Accentuate the Positive To Overcome Negativity

Posted May 16th, 2017

A blog post written by Ron Scheese, President & CEO of Andesa Services If you drive on Pennsylvania roads for many years, chances are you will eventually hit a deer. My accident occurred on a busy stretch of highway one morning during my commute. Climbing a slight hill on Route 222 North coming out of Reading, ... MORE

The 100-Year-Old Ivy Lee Time Management Method That is Still Relevant Today

Posted April 18th, 2017

The Twenty-Five Thousand Dollar Solution A blog post by Ron Scheese, President & CEO of Andesa Services. Perhaps the best business advice I ever received I refer to as the $25,000 solution.  I do not recall in which book or magazine I first heard the story of Ivy Lee’s method, but it was early in ... MORE

 
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It’s Really Special What Your Team Does