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Cloud-Based Life Insurance Solutions Blog

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Millennials, Insurance and Conversation

Written By: Ron Scheese

Millennials! Many of my peers say the word with a sneer and hint of disparagement often reserved for their most bitter rivals.  Yet in my travels and work at Andesa, a company in which over half our team of employee-owners is under age 40, I have found the typical labels attached to this generation...

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WORDS

Written By: Ron Scheese

Each day we have the potential to either tear down or to build and encourage. Our words matter, not just the number of words we know, but the words we choose and the purpose for which they are used.

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Strategies for Improving Client Relationships

Written By: Linda Ellison

  Saturday night; ordering an on-demand movie whose release I’ve anxiously awaited.   But wait, I receive an on-screen message that my “internet speed is too slow to stream the movie at this time,” which is very odd since I don’t connect through my internet service, but a direct line ...

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Who Owns Customer Service?

Written By: Michelle Cramer

Customer service is often defined as the experience of your customers, before, during and after a purchase of a product or service.  It is part of the promise made by your brand.  Successful businesses recognize every interaction contributes to forming a customer’s perception of the company. For...

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Grateful, Simply Grateful

Written By: Ron Scheese

Happy Thanksgiving! I frequently commute the back country roads of eastern Pennsylvania in the mornings to prepare for my day at Andesa.  Sun roof open, the crisp autumnal air and the brilliance of the colors awaken my sleepy eyes.  At that time of morning, faded shades of pink clouds illuminate a...

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