Life Insurance Business Process Outsourcing Specialist – Part-Time

Andesa Services invites those seeking a part time position to join our operations team from 2:00pm to 6:00pm Monday thru Friday (20 hours a week). This position will be primarily responsible for sorting, scanning, data entry and data verification for both policy administration and business processing outsourcing clients.

 Primary Responsibilities:

  • Sorts and scans incoming documents both in paper and electronic form.
  • Utilized imaging system and provides verification of captured data.
  • Audits data capture and entry transactions
  • Executes policy administration automatic transaction process
  • Analyzes, researches, and resolves business and/or system operations issues
  • Updates issue tracking system
  • Answers incoming questions and requests
  • Creates and processes work transactions using knowledge of plans, products, systems, and procedures
  • Systematically analyzes policy transactions and adjusts company records to reflect corrections
  • Updates and maintains operations procedure manuals to reflect system upgrades and process changes

Knowledge, Skills & Abilities:

  • Highly proficient in a complex back-end computer operations processing environment
  • Proficient in scanning and imaging processes
  • Ability to read, interpret and execute complex documents and instructions such as procedural manuals
  • Ability to work within both Windows and a command line interface and across multiple applications
  • Experience quality checking own work and work of others – detailed oriented
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Education

  • Associate Degree in Information Technology, Computer Science, Business Admin. or related discipline
  • Ideal candidate will have a minimum of at least two (2) years’ similar experience
 
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