Andesa Services, Inc., welcomed clients to its third annual Client Forum on September 14 and 15 in the heart of the Lehigh Valley. This multi-day event provided attendees with market insights, industry updates, recent organizational accomplishments and views of new software development efforts.
“We consider ourselves very fortunate to serve so many leading insurance companies. The event offers our clients the opportunity to network with their peers and provides valuable feedback to Andesa management in our efforts to strengthen relationships,” said Linda Ellison, Director of Client Services. “We believe the contributions from external speakers, Andesa clients as well as our internal team members deliver tremendous value to all participants.”
The agenda was anchored by external speakers and augmented by Andesa client contributions. Celent gave the keynote address which discussed a variety of macro insurance and technology industry trends. The attendees also heard from KPMG regarding the emergence of international accounting standards and how expected US adoption might impact their organization.
Expanding on the keynote address, a representative from one of Andesa’s clients gave an informative presentation about the general business pressures felt in the Corporate Life (a.k.a. COLI/BOLI) marketplace. Also, Forum attendees shared their respective experiences and exchanged best practice ideas during an interactive client panel discussion.
To complete the knowledge exchange, Andesa provided its view on key industry topics, like the migration from SAS70 to SSAE16, the increasing demand for self-service capabilities (especially for corporate owned, individual policies) and web-based plan administration to manage corporate sponsored benefit programs. To support these domain requirements, Andesa showcased its newest solutions: the policy owner portal and ADASTAR® Q+.