Choosing a new system to meet your company’s needs can be a daunting task. The process can almost be overwhelming and can affect all aspects of the business operation, from the very core of the customer service organization to the “C Suite”.
Over time, a cloud based, systems delivery model called Software as a Service (SaaS) has evolved that can simplify the systems implementation process and bring advantages in meeting a company’s business needs.
SaaS is a software licensing and delivery model in which software applications are centrally hosted and maintained by a service provider. These business applications are then made available to clients via a private or public cloud environment with a web browser as the common means of access.
There are a number of reasons why SaaS may be a good choice for your business:
1. A business can focus on its true purpose
2. Costs are more easily estimated and controlled