This authorized excerpt contains content from Novarica’s eighth annual case study compendium. The report includes more than 30 detailed examples of IT initiatives that delivered real business impact.
This excerpt includes the profile of Symetra. The full report includes profiles detailing business goals, project sponsors, team structure, project timeline, tools and technology used, challenges faced, success factors, and business results delivered.
Artificial intelligence, big data, and analytics adoption is growing and has produced tangible, quantifiable benefits in underwriting and risk selection.Key Points and Findings
Core is moving to the cloud, especially for de novo systems for new lines of business.
Digital capabilities like self-service and mobile access have made their way into more complex lines like workers’ compensation and commercial auto.
Innovation remains an area of proactive investment, and insurers are investing in formal practices that have led to measurable results.
Download the Novarica report on Symetra: Moving Annuity Block from BPO to SaaS here: Case_Study_Compendium – Symetra – Andesa