Leadership
Team

Mark brings over two decades of experience within the technology and insurance industries. With extensive expertise in driving business growth, leading strategic initiatives, and overseeing multiple company functions, Mark is dedicated to advancing Andesa’s mission and ensuring its alignment with long-term organizational goals. As President, he is responsible for shaping the company’s vision and strategic direction. Previously serving as CFO, Mark brings a strong foundation in financial leadership, strategic financial planning, accounting, and employee stock ownership plans (ESOPs). He also served as Andesa’s Business Development Executive, working closely with internal sales teams to forge meaningful relationships with organizations seeking Andesa’s innovative solutions.

Mark joined Andesa in March 2011 from the Philadelphia office of KPMG, a global network of professional services firms, where he was a Senior Manager focusing on audit and advisory services to the insurance industry.

A CPA, Mark holds a BS in Accounting and Management Information Systems from Indiana University of Pennsylvania and has served as a board member of multiple nonprofit organizations.

Angela Conn is responsible for client services, management, and retention at Andesa.

Angela joined Andesa in 2015 as the Manager of Plan Administration with a focus on our plan administration clients and the expansion of Andesa’s service offerings. After she transitioned to a Business Operations Manager role focused on client administration for TPA services, she was promoted to Director of Client Experience, overseeing client service, management, and retention. Angela has more than twenty years of experience in nonqualified retirement planning and life insurance policy support. Before joining Andesa, she was an Assistant Director of Client Operations for The Principal Financial Group, focused on process efficiency and nonqualified retirement plan support. She also spent several years working for Clark Consulting in the community bank business segment.

Angela holds an undergraduate degree in management from the College of Saint Benedict and a master’s degree in business administration from Keller School of Management. She is also Six Sigma Green Belt certified.

Jacqueline Hunter is responsible for Andesa’s enterprise risk management and legal functions and serves as Corporate Secretary.

Hunter joined Andesa in 2018, bringing a business approach to legal developed through experience in the public and private sectors. Establishing Andesa’s General Counsel role, she drives results in contracting, compliance, insurance, and business support. Having spearheaded the enterprise risk management office in 2021, Hunter and her team bring together our legal, security, and compliance disciplines.

Hunter holds a bachelors’ degree in social work from Rutgers University and her juris doctor, cum laude, from New England Law Boston.

Chris Shalbert, Andesa’s Chief Technology Officer is responsible for driving Andesa’s technology strategy aligned with business objectives, which includes responsibility for application development practices, technology solutions, systems architecture and IT operations.

Chris joined Andesa in 2001 after spending six years performing back office support and analysis in a Financial Planning and Consulting firm located in Allentown, Pa.  Recently, he spent almost seven years as Andesa’s Chief Implementation Officer responsible for implementing application initiatives and ensuring Andesa’s service offerings were effectively and efficiently designed, developed, and launched.

Chris attended LaSalle University where he studied Mathematics with concentrations in Computer Science and Risk Management & Insurance.

Debbie Culler is Andesa’s Chief Human Resources Officer, overseeing HR operations with a focus on fostering a diverse, inclusive, and high-performing work environment. She leads initiatives in talent acquisition, employee engagement, and leadership development, bringing a strategic approach to optimizing organizational performance and enhancing employee experiences.

Prior to joining Andesa in 2024, Debbie held senior HR leadership roles where she implemented innovative talent management strategies, led large-scale organizational transformations, and significantly improved employee retention and performance. She has a proven track record of aligning HR practices with business goals, driving cultural change, and building cohesive, high-performing teams.

Debbie holds an MBA with a specialization in Human Resources Management from Walden University and is SHRM-SCP certified through the Society of Human Resource Management.

Kim Owens serves as Andesa’s Head of Operations for the Business Process Outsourcing (BPO) division, a key initiative driving the company’s growth and innovation. Since joining Andesa in 2024, Kim has led the start-up and development of this division, leveraging her extensive leadership and operational expertise to achieve organizational success.

Prior to Andesa, Kim held senior leadership roles, including AVP of Life and Annuity Services at Penn Mutual Life Insurance Company and pivotal positions at Guardian Life Insurance Company. She is passionate about advancing organizational goals and fostering innovation through strategic collaboration.

Kim holds a bachelor’s degree in Psychology from Rutgers University and a master’s degree in Organizational Behavior from Fairleigh Dickinson University. She also holds FINRA Series 6, 63, and 26 licenses.